At PeerFusion.org, your satisfaction is important to us. Please review our cancellation and refund policy below:

1. Cancellation Policy

• Users can cancel their enrollment in any peer-to-peer learning session up to 24 hours before the scheduled start time.
• Cancellations made less than 24 hours before the session will not be eligible for refunds.
• To cancel your session, please visit your user dashboard or contact info@peerfusion.org.

2. Refund Eligibility

• Refunds are available for cancellations made within the stipulated cancellation period.
• No refunds will be issued for sessions that have already commenced or concluded.
• Refunds will be processed back to the original method of payment.

3. Refund Process

• Users requesting a refund should submit their request via email to info@peerfusion.org, including details such as session name, date, and reason for cancellation.
• Refund requests will be reviewed and processed within 5-7 business days.
• Confirmation of refund processing will be communicated via email.

4. Exceptions

• PeerFusion reserves the right to refuse refunds under certain circumstances, including repeated cancellations or misuse of the cancellation policy.
• In exceptional circumstances such as technical difficulties or cancellation by the host, PeerFusion will offer full refunds or rescheduling options.

5. Contact Information

For any inquiries or issues regarding cancellations and refunds, please reach out to us at:

• Email: info@peerfusion.org